MICROSOFT DYNAMICS 365 BUSINESS CENTRAL

Business Central, done right. Upgraded, extended, supported.

Wildcreek Consulting is a senior team of Microsoft ERP specialists. We move NAV and GP customers to Business Central, build the customizations your business needs, keep you running with live support, and now build AI agents that work inside Business Central.

Talk to a consultant Explore AI agents

We keep it simple.

30+ yrs

leading Microsoft ERP businesses

20 yrs

average team experience with NAV / BC

24/7

live support available on request

4 regions

U.S., Europe, South America and Asia

All versions

of Dynamics NAV and Business Central supported

WHAT WE DO

Deep Business Central expertise, end to end

Whether you're still on Dynamics NAV, live on Business Central and need it to do more, or just need someone to pick up the phone, we've done it many times before.

Upgrades & migrations

We move Dynamics NAV, Dynamics GP and older Business Central versions to current Business Central SaaS, quickly and with fewer surprises.

  • NAV to Business Central upgrades and re-implementations
  • Data migration and cleanup
  • Replacing old customizations with standard features or extensions
  • Upgrades finished in a fraction of the time and cost of the original implementation

Customizations & integrations

Extensions written in AL that follow Microsoft's rules, so they survive every upgrade.

  • Custom AL extensions, reports and workflows
  • Shopify, EDI and shipping integrations
  • API and third-party application connections
  • Insight Works and other ISV add-ons (authorized reseller)

Support & optimization

Live, responsive help from people who know your system, not a ticket queue.

  • All versions of Dynamics NAV and Business Central supported
  • Day-to-day functional and technical support
  • 24/7 coverage on request across U.S., European and Asian time zones
  • Performance tuning and troubleshooting
  • User training, with free e-courses and videos

Add-on and integration experience

We've implemented, integrated and supported the add-ons Business Central customers rely on most, and we know how to keep them working through upgrades.

  • Shopify
  • EDI
  • Shipping & carrier integration
  • Insight Works
  • Lanham
  • Zetadocs
  • Advanced warehousing
  • Credit card processing
  • Forecasting & procurement
  • And many more
NEW

AI AGENTS FOR BUSINESS CENTRAL

Put AI agents to work inside your ERP

Business Central now supports AI agents that can read your data, follow your business rules and take action on routine work. We design and build custom agents for your processes, connected to your real Business Central data and governed by the same permissions as your users.

You get time back on repetitive tasks, and your people stay in control. Agents draft, check and flag work, and people approve what matters.

Discuss an AI agent

Sales order intake

Reads incoming customer orders from email or EDI, creates draft sales orders and flags exceptions for review.

  • Inbox: 6 new orders (email, EDI)
  • Draft sales orders created: 5
  • 1 exception flagged for review

Purchasing & vendor follow-up

Watches open purchase orders, chases late confirmations and suggests reorders based on demand.

  • Open POs checked: 42
  • Late confirmations chased: 3
  • Reorder suggested: ITEM-1896, qty 240

Collections assistant

Prioritizes overdue customers, drafts personalized reminders and logs every follow-up.

  • Overdue customers prioritized: 14
  • Personalized reminders drafted: 14
  • Follow-ups logged: 14

Finance & reporting Q&A

Answers plain-English questions like "Why did travel expense jump last month?" with the transactions behind the number.

  • Q: "Why did travel expense jump last month?"
  • Found 11 transactions behind the change
  • Answer ready with drill-down

OUR APPROACH

Standard first. Custom only where it counts.

Projects run over budget when everything gets customized on day one. We start with Business Central as it ships, then close the real gaps.

  1. 01

    Assess

    Review your current NAV or Business Central system, customizations and data.

  2. 02

    Go standard

    Train users on out-of-the-box Business Central and let them try their jobs before adding modifications.

  3. 03

    Close the gaps

    Build targeted extensions, integrations and AI agents only where the standard product falls short.

  4. 04

    Support

    Stay with you after go-live with live support, tuning and upgrades.

We've taken stalled implementations live and delivered upgrades in one-fifth the time and cost, with more features and better performance.

ABOUT WILDCREEK

Founder Helen Russell built a business software company more than thirty years ago around NAVISION, the product that became Dynamics NAV and then Business Central, and later sold it to a large Scandinavian software firm.

She started Wildcreek after seeing too many ERP projects run long and over budget. Today, Wildcreek is a group of senior engineers and implementors who can work alongside your existing partner or act as your full Microsoft ERP partner.

Let's talk about your Business Central

Planning an upgrade, need a customization, want better support, or curious what an AI agent could do for your team? Send us a note.

info@wildcreekconsulting.com

Or call +1 888-983-1602

Office address and contact details